Skip to content
Funding for this temporary program is limited. Start your application as soon as possible.

Resources

Here you will find helpful information including frequently asked questions, eviction prevention support, application status details, and application access for the court system.

Frequently Asked Questions

Below please find our most frequently asked questions. For more detailed information about the application process, program guidelines, and eligibility requirements please review our Tenant FAQs and Landlord FAQs.

This program may provide up to 12 months of unpaid rent and utilities incurred after April 1, 2020, plus up to six months of future assistance. Future assistance is approved in up to three-month increments at a time. Rest assured the program can cover any rental and utility arrears that might accumulate during the wait period between application submission and processing.

Once funding is no longer available, United Lift will shift focus from temporary rental assistance to a permanent rental housing resource center anchored by countywide cross-sector partners focused on reducing evictions and foreclosures.

Once all required documentation has been gathered, the online application takes about 30 minutes to complete.

This program is open to anyone with any immigration status. Households must meet all of the following criteria to qualify for assistance:

  • Renters or landlords only (this program is not for homeowners to receive assistance to pay their mortgages);
  • One or more individuals in the household has experienced financial hardship during or due to the COVID-19 pandemic (March 2020 to present). See the Tenant FAQs for more information;
  • At least one individual in the household demonstrates housing instability (for example, because of unpaid rent). Households with unpaid rent are prioritized in review. Applications requesting only future assistance are not prioritized in review
  • Household income level is at or below 80% of the area median income

Yes! Our mobile site allows you to upload your documents as JPEGs, PNGs, and PDFs. Please double-check that the uploads of your documents are not blurry and that the file shows the entire document.

You will need to provide all of the following to start your application. If you are missing documentation, we will partner with you on possible alternatives:

Once you have gathered the initial documentation, you may apply through our online application portal or, in some regions, in person. To apply in person, please click here.

United Lift can cover up to 12 months of missed rent and utility payments, including those that may accumulate while awaiting an application decision. United Lift will consider missed payments accrued during the application wait period for inclusion in your final funding request.

Federal guidelines require that assistance be prioritized for households with incomes less than 50% of area median income and households with one or more adults that have not been employed during the 90 days prior to submitting their application.

Households with unpaid rent are prioritized in review.  Applications requesting only future assistance are not prioritized in review.

 

Yes. Landlords can initiate applications on behalf of tenants using the landlord application form. If this happens, United Lift will reach out to you via phone and email with specific instructions on how to complete the tenant portion of the application. By following those instructions and completing the tenant portion of the application, you consent to participating in the program.

Yes. Assistance is being provided regardless of immigration status.

Yes. In addition to rental assistance, eligible households can receive assistance with past due utility bills dated after April 1, 2020. Eligible utilities include:  

  • Gas
  • Electricity
  • Water/Sewer
  • Trash/Recycling

At this time, United Lift is unable to fund internet or cable television bills.

United Lift is administered by two non-profit organizations, Inland SoCal United Way and Lift To Rise, on behalf of Riverside County.

Inland SoCal United Way will review applications from tenants who reside in western and southwestern Riverside County, cities include:

  • Aguanga, Anza, Canyon Lake, Corona, Coronita, Crestmore Heights, East Hemet, Eastvale, El Cerrito, El Sobrante, French Valley, Good Hope, Green Acres, Hemet, Highgrove, Home Gardens, Homeland, Idyllwild-Pine Cove, Jurupa Valley, Lake Elsinore, Lake Mathews, Lakeland Village, Lakeview, March ARB, Mead Valley, Meadow Brook, Mesa Verde, Menifee, Moreno Valley, Mountain Center, Murrieta, Norco, Nuevo, Perris, Riverside (within and outside city limits), Romoland, San Jacinto, Temecula, Temescal Valley, Valle Vista, Warm Springs, Wildomar, Winchester, Woodcrest, and Yucaipa.

Lift To Rise will review applications from tenants who reside in eastern Riverside County, cities include:

  • Banning, Beaumont, Bermuda Dunes, Blythe, Cabazon, Calimesa, Cathedral City, Cherry Valley, Coachella, Desert Center, Desert Edge, Desert Hot Springs, Desert Palms, Garnet, Indian Wells, Indio, Indio Hills, La Quinta, Mecca, North Shore, Oasis, Palm Desert, Palm Springs, Rancho Mirage, Ripley, Sky Valley, Thermal, Thousand Palms, Vista Santa Rosa, and Whitewater.

If you applied through Inland SoCal United Way (West and Southwest Riverside County), please call 211 or email rentalassistance@iscuw.org

If you applied through Lift to Rise (Coachella Valley and East Riverside County), please call (760) 249-2535 or email team@unitedlift.org 

Please note that after applying, you’ll receive automated emails with updates on your status. You may also check your status at any time by choosing your city or community in the application status portal and logging in with the email address submitted in your application.

It is important to choose the correct city or community as the county is served by two separate organizations—Lift to Rise and Inland SoCal United Way.

Applications will be processed on a rolling basis and review periods are dependent on the number of applications received. Generally, it takes about one to three months for staff to begin reviewing each application, but depending on the number of applications received, it can take longer. Once the application is under review, it takes about 10 days if the applicant provides any additional requested documentation in a timely manner.   

If approved, United Lift will send payments directly to your landlord and/or utility provider. 

Documentation for the following must be provided with your application (examples of documentation may be found in our Tenant FAQs).

  • One or more people in the household have qualified for unemployment benefits in any state at any time between March 2020 to the present;
  • One or more people in the household experienced a loss or reduction in income during the pandemic (March 2020 to the present);
  • An inability to find employment during the pandemic;
  • Significant increase in childcare or adult care costs during the COVID-19 pandemic;
  • Significant medical costs during the pandemic; 
  • COVID-19 self-quarantine costs (for example, hotel stays).
  • If you applied after April 1, 2021 and received 15 months of assistance, you cannot reapply. 
  • If you applied at any time and did NOT receive assistance because you were ineligible, you can reapply if your circumstances have changed and you are now eligible. 

Please only submit ONE application at a time per household. If you submit more than one application, you will automatically lose your place in our review process and move to the end of the line. 

Note, first time applicants will receive priority review over previously funded applicants.

Eviction Prevention

Riverside Legal Aid and the Superior Court of California for County of Riverside join Lift to Rise and Inland SoCal United Way in a countywide effort to keep Riverside County families housed. If you are being threatened with eviction, if you fear that your landlord might try to evict you, or if you have received an eviction notice, please contact one or all of the organizations listed.

Riverside Legal Aid

Riverside Legal Aid provides pro bono legal services, education, and counseling to qualified low-income residents of Riverside County. For more information call (951) 888-2039 or email info@riversidelegalaid.org.

  • Riverside Legal Aid can assist all people, regardless of immigration status.
  • Services available in Spanish and other languages.
Riverside Superior Court Self-Help Center

The Riverside Superior Court Self-Help Center provides help to everyone in Riverside County, regardless of immigration status. Call (951) 274-4499 or (760) 393-2163 Monday through Friday between the hours of 8:00 AM and 2:00 PM. The Riverside Superior Court Self-Help Center is committed to helping people with cases in court who do not have an attorney. The Center can provide assistance by phone, email, and Webex.

  • Services available in Spanish and other languages.